Returns
RETURNS
EACH OF SONAREZ’S PRODUCTS IS UNIQUELY DESIGNED, MADE-TO-ORDER, AND HAND-FINISHED - JUST FOR YOU. WE MANUFACTURE ONLY WHAT YOU BUY, SO WE CAN REDUCE WASTE AND BE MINDFUL ABOUT ALL THAT WE BRING INTO OUR WORLD.
WE WANT YOU TO FALL IN LOVE WITH YOUR SONAREZ PRODUCT. IF YOU’RE NOT FULLY SATISFIED WITH YOUR PURCHASE, YOU CAN FILE A RETURN CASE WITHIN 30 DAYS OF RECEIPT (PLEASE READ OUR RETURN POLICY BELOW).
THANK YOU FOR TAKING THE TIME TO SHARE YOUR FEEDBACK AND ENABLE US TO LEARN AND IMPROVE. AND THANK YOU FOR BEING A PART OF THE SONAREZ FAMILY.
PLEASE EMAIL - SONAREZCLOTHING@GMAIL.COM
REASONS FOR RETURNS
WRONG ADDRESS - IF YOU PROVIDE AN ADDRESS THAT IS CONSIDERED INSUFFICIENT BY THE COURIER, THE SHIPMENT WILL BE RETURNED TO OUR FACILITY. YOU WILL BE LIABLE FOR RESHIPMENT COSTS ONCE WE HAVE CONFIRMED AN UPDATED ADDRESS.
UNCLAIMED - SHIPMENTS THAT GO UNCLAIMED ARE RETURNED TO OUR FACILITY AND YOU WILL BE LIABLE FOR THE COST OF A RESHIPMENT.
WRONG SIZE - WE DON'T REFUND FOR ANY T-SHIRT THAT IS ORDERED THE WRONG SIZE BUT WE DO ACCEPTS AN EXCHANGE WITHIN 30 DAYS OF PURCHASE.
LOST ITEMS: IF YOUR PACKAGE WAS LOST IN TRANSIT, PLEASE BE SURE TO REACH OUT TO US AT SONAREZCLOTHING@GMAIL.COM WITHIN 30 DAYS OF THE ESTIMATED DELIVERY DATE AND WE WILL BE SURE TO WORK WITH YOU TO RESOLVE THE ISSUE.